Cancellations
Order Cancellation
Customers may cancel their order within 12 hours of placing it. This is only applicable to tangible products. To initiate a cancellation, please contact us at info@raceremaps.com with your order number and cancellation request.
Orders Already Shipped or Delivered
Once an order has been shipped or delivered, it cannot be cancelled. If you wish to return an item after it has been delivered, please refer to our Return Policy for instructions on how to proceed.
Refund Process
If your cancellation request is received within the allowable time frame and approved, we will process your refund within 5-7 business days after receiving the funds. Please note that the refund may take additional time to reflect in your account, depending on your payment method, bank or country.
Exceptions
Certain items may be non-cancellable due to their nature (e.g., customized products, digital downloads). These exceptions will be clearly stated at the time of purchase.
